TM Forum's Big Data Analytics Summit 2013

Service providers must be able to react to the ever-changing consumer marketplace by making quick, informed business decisions. A vast amount of customer information is collected across the organization, and by identifying, correlating and analyzing the right data properly, service providers can get an accurate view of their customers’ behavior at a glance– eliminating risk and ultimately improving the customer experience.

This Summit helps you:
• Understand the potential of Big Data, and how service providers can use it to better understand their customers
•  Align business goals with new analytical possibilities
•  Find ways to use Big Data to increase profits through upselling and bringing new products to market
•  Establish real-time or "just-in-time" analytics from Big Data
• Uncover ways to use Big Data to enhance the customer experience

Conference Agenda
TM Forum’s Big Data Analytics Summit tackles issues the communications industry is facing through key topic areas:
• DEVELOPING your Big Data Analytics Initiative Plan
• Using Big Data Analytics to Enhance the Customer Experience
• Using Big Data to increase sales and grow your brand
• What is happening now, and what is on the horizon

• Keynote Speakers
Rob Rich,Tom Fastner,Matt McNeill,Peter Crayfourd,Manuel Sevilla,Michal Henn,Scott Sobers, and LAwrence Telfer