Loyalty Marketing with Social Media, Singapore 2011

The advent of social media has undeniably given customers a bigger voice than ever. The new age consumer is screaming out to be heard, known and understood. Loyalty marketing today has less to do with providing customers with cost savings and cheap offers, but everything to do with reaching out and forging long-term relationships with them - on their terms, in their space. However, many marketers fail to win the trust of these customers, missing golden opportunities to turn casual buyers into firm believers of the company.
Do you know how to nurture brand advocates and build thriving online communities? Does your product proposition and online marketing strategy actively attract repeat customers? Are you equipped with the right online tools to earn the trust and approval of tech-savvy consumers today?

This exclusive 2-day conference will enable you to grasp the hearts and minds of today’s new age consumers and be armed with actionable strategies to build loyal communities that will grow your business. Hear how leading brands like Microsoft, Citibank, Dell, Starbucks, Yahoo!, ZUJI and Samsung turned Facebook fans into loyalists by customising experiences and encouraging user-generated content. Leverage influential customers and optimise your loyalty marketing initiatives through positive word-of-mouth. Be equipped with an integrated loyalty marketing tool-kit which you can implement into your business right away!
For more details, please visit http://www.conferences.com.sg/conf-lym.htm

For more information, please email Ms Joyce Yip at [email protected] or call us at +65 6372 2202