Annual Call Center Week 2012
June 12 - 15, 2012
As contact centers continue to evolve and add channels of communication – live chat, social media, etc - the approach to workload distribution, staffing, metrics and analytics of a solely phone and email call center have become antiquated. Join us in June 2012 for a series of brand new innovative case studies, integrated training, innovative discussions, leading speakers and exciting site-tours.
Lieux de Rendez-Vous
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Please check again in the near future.
Please check again in the near future.
Evénements Liés
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Annual Call Center Week June 12 - 15, 2012
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