Call Center / CRM Demo and Conference 2016

Japanese CallCenter &CRM market is expanding though only gradually!

For from 2013 to 2015, those growth drivers show presence of mind, and the spread of services of the cloud type including SaaS reduces unit price of the solution, but predicts it when I show growth above a certain level backed by the reinforcement of the new customer support system which let the use expansion in the medium and small-sized business, a Web channel and the call center in the major company fuse.