UAE Customer Service Week 2013

Incorporating various measures in the region to improve customer retention, along with acquiring new customers by providing a better service than competitors.

UAE Customer Service Week is a strategic conference with awards and workshops, bringing together the Government, Automobile, Banking, Telecom, Tourism, Transport, Retail, Utility, Hospitality, Manufacturing and Service industries to share and gain an in-depth understanding about incorporating various measures to improve customer retention, along with acquiring new customers by providing a better service than competitors.

2013 Speakers
Saif Sultan Saif Al Abri
Bassam Dourzi
Mohamed R. Thomson
Justin M Kenny
Ghazi AlRasheid
and many more...

6 Key Reasons to Attend This Strategic Conference, Interactive Workshops:
• Learn how to effectively adapt to changes in digital communication to proactively receive customer feedback and data analytics from multiple platforms
• Develop techniques and solutions to breakdown analytical feedback into large readable information so the most effective decisions are made to meet customer needs and wants
• Understand how to evolve a business model internally to handle increasing public online feedback
• Implement software that can better manage online customer feedback to take effective action to meet customer requirements
• Develop strategies to encourage new lines of communication and receive more quality customer feedback
• Grow and deepen loyalty relationships with sophisticated consumers in competitive markets
• Plus don't miss the exciting launch of the Service Olympian Awards with a gala dinner