Gartner Customer 360 Summit 2012

The Gartner Customer 360 Summit continues to be the must-attend event for CRM professionals focusing on exceeding their business growth objectives by implementing the latest social and mobile strategies and technologies, as well as traditional customer points of interaction. Customer 360 provides the very latest strategic, as well as tactical, insight into understanding, engaging and managing customer experiences.
Customer 360 represents the single most important conference in the CRM space, where business and IT leaders gather to learn from the latest Gartner research and interact with 22+ Gartner analysts, peers and solution leaders. Experience new research and innovative thinking in a variety of session formats that drill down into your most critical CRM topics, including change management, social media strategies, customer analytics, customer experience metrics, marketing performance measurement and optimization, and much more.