February 27 - March 2, 2011    Dubai , Emiratos Árabes Unidos
This course addresses the process of designing and implementing a customer service system as a major competitive tool. It deals with determining the service expectations of different customer groups and developing a service strategy around their needs. It will address the importance of client relationships, how to write standards and how to develop top quality customer service teams.

Lugar

Location: JW Marriott Hotel Dubai
The exclusive JW Marriott Hotel Dubai – one of the top luxury hotels in Dubai – is renowned for its impressive range of accommodations, exquisite restaurants and elegant meeting space. Set in the..
Contact Abu Baker Al Siddique Rd, Deira, next to Hamarain Shopping Center,P.O. Box 16590 , United Arab Emirates Dubai , United Arab Emirates
+971 (0)4/2624444

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