Call Center Week Summit 2013
January 22 - 25, 2013
Orlando FL , USA
8th Annual Call Center Summit. Call Center Summit, the sister event to our flagship Call Center Week, focuses on high-level conversations that move from strategy to action. This year's theme revolves around the very core of your business - the PEOPLE - both customers and employees and how to put them first every time.
By attending the Call Center Summit you will:
-Learn best practices for hiring and training employees and developing your next set of leaders
-Take away solutions focused on top business imperatives
-Empower and engage employees to drive business results
-Leverage technologies to enhance customer experience and capitalize on social media
-Network and benchmark against other leaders
-Bring back the vision needed to sustain or become World-Class
By attending the Call Center Summit you will:
-Learn best practices for hiring and training employees and developing your next set of leaders
-Take away solutions focused on top business imperatives
-Empower and engage employees to drive business results
-Leverage technologies to enhance customer experience and capitalize on social media
-Network and benchmark against other leaders
-Bring back the vision needed to sustain or become World-Class
Related events
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Call Center Week Summit June 26 - 30, 2017
Call Center Week Summit June 10 - 14, 2015
Call Center Week Summit January 22 - 25, 2015
Call Center Week Summit June 16 - 20, 2014
Call Center Week Summit June 10 - 14, 2013
Call Center Week Summit January 22 - 25, 2013
Call Center Week Summit January 23 - 26, 2012
Call Center Week Summit January 24 - 27, 2011