October 25 - 27, 2010    奥兰多 FL , 美国
Understanding how the customer wants to be approached and through which contact channel can redefine your next-generation of profitable cutomer connections. Develop and execute a strategy for delivering consistent and seamless service experiences across multiple channels with a focus on self0service technologies and online experiences.

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Location: Walt Disney World's Contemporary Resort
联系 Orlando , USA

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