Business Process Management Asia Pacific 2010

Over the past couple of years BPM has evolved from an IT solution to a business strategy with the potential of offering constructive work environments, reduced costs, improved customer value addition and increased business revenue.

However, BPM still has a technology image and many BPM professionals still need to deal with misunderstanding of senior management and resistance from within the organisation. In addition organisations are looking at the best way of implementing Six Sigma and Lean methodologies, quantifying improvements and establishing robust BPM governance and ownership.