February 27 - March 2, 2011    Дубай , Объединенные Арабские Эмираты
This course addresses the process of designing and implementing a customer service system as a major competitive tool. It deals with determining the service expectations of different customer groups and developing a service strategy around their needs. It will address the importance of client relationships, how to write standards and how to develop top quality customer service teams.

Место проведения

Location: JW Marriott Hotel Dubai
The exclusive JW Marriott Hotel Dubai – one of the top luxury hotels in Dubai – is renowned for its impressive range of accommodations, exquisite restaurants and elegant meeting space. Set in the..
Обратная связь Abu Baker Al Siddique Rd, Deira, next to Hamarain Shopping Center,P.O. Box 16590 , United Arab Emirates Dubai , United Arab Emirates
+971 (0)4/2624444

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