Annual Customer Experience Strategies Summit 2017

Maximize Customer Satisfaction, Drive Your Profits and Create Extraordinary Customer Experiences The 6th Annual Customer Experience Strategies Summit is Canada’s largest customer experience summit. With 20+ award-winning speakers, this interactive forum is designed for CX executives looking to create transformational experiences that increase profitability across the entire customer journey. Drive competitive differentiation to enhance your customer satisfaction and cement loyalty. Learn concrete tools to improve service quality, engage employees, integrate channels, and innovate processes. Acquire critical insight from 15+ industry leaders including Coca-Cola, Mastercard, and Twitter to help you deliver on your brand promises and thrive in the experience economy! Accelerate your progress to: 1. A Customer-first Culture 2. IoT 3. Personalized Service 4. Chatbots 5. Omni-channel Success