HDI Annual Conference and Expo 2012

Interact with more than 1,600 IT service and technical support professionals as they address today’s most pressing service and support challenges. Only HDI’s IT service and technical support conference, with its expansive resources, can bring you strategies for achieving service management excellence. Facilitated by industry thought-leaders, practitioners and process experts from around the world, the HDI Annual Conference is the largest, most-respected technical support educational event.