Call Centre Excellence Summit 2014
November 18 - 20, 2014
Sandton , Sudafrica
Call Centre Excellence 2014 will cover all call centre operations (retail, healthcare, finance, travel, etc) and how to increase production efficiency and improve customer experience.
Featured Speakers :
Jerome Forsyth-Githahu
Head of Call Centre
Protea Hotel
Thomas Ngubane
Head of ECM Direct - Emerging Consumer Markets
Liberty
Rod Jones
Chairman
Independent Contact Centre Consultants Association
Naseema Moorgas
Workforce Optimisation Manager - Customer Services Operations
Eskom
and many more...
Featured Speakers :
Jerome Forsyth-Githahu
Head of Call Centre
Protea Hotel
Thomas Ngubane
Head of ECM Direct - Emerging Consumer Markets
Liberty
Rod Jones
Chairman
Independent Contact Centre Consultants Association
Naseema Moorgas
Workforce Optimisation Manager - Customer Services Operations
Eskom
and many more...
Sede
Location: Empire Executive Hotel
Empire Executive Apartments and Hotel offers modern contemporary accommodation next to Sandton City, in the center of Johannesburg’s economic and commercial hub. Whether you’re a corporate guest or a..
Contatta
177 Empire Place (Cnr Rivonia Rd) Sandhurst, Sandton , South Africa
+27(011) 911 5000
Organizzatore
Eventi correlati
Call Centre Excellence Summit November 18 - 20, 2014