Designing Digital Service Transformation 2015
September 22 - 23, 2015
Canberra , Australia
Take control of your digital delivery transformation.
Governments across Australia are in the midst of exciting change. The digital revolution is in full swing and with the formation of the Digital Transformation Office, the Federal Government has put enhanced service delivery squarely at the centre of its future plans.
To make this transformation a reality and one that truly delivers on the promise of intuitive, simple, user centric service delivery, the very core of the way that departments and agencies operate needs to evolve.
Customer centric design, agile ways of working, digital delivery channels, deepening customer analytics, these will all be the core of what drives future planning and implementation.
But how do we get there? The creation of the DTO’s new Digital Service Standard is an important first step, but it is only the beginning of this difficult yet vital journey.
URLs:
Booking: http://atnd.it/27500-0
Inquiries: http://atnd.it/27500-1
Website: http://atnd.it/27500-2
Governments across Australia are in the midst of exciting change. The digital revolution is in full swing and with the formation of the Digital Transformation Office, the Federal Government has put enhanced service delivery squarely at the centre of its future plans.
To make this transformation a reality and one that truly delivers on the promise of intuitive, simple, user centric service delivery, the very core of the way that departments and agencies operate needs to evolve.
Customer centric design, agile ways of working, digital delivery channels, deepening customer analytics, these will all be the core of what drives future planning and implementation.
But how do we get there? The creation of the DTO’s new Digital Service Standard is an important first step, but it is only the beginning of this difficult yet vital journey.
URLs:
Booking: http://atnd.it/27500-0
Inquiries: http://atnd.it/27500-1
Website: http://atnd.it/27500-2
Venue
Location: Canberra Rex Hotel
Situated in an ideal location on Northbourne Avenue, the Canberra Rex Hotel is just 1km north of the city centre and only minutes away from key national attractions and award winning restaurants.
The..
Contact
150 Northbourne Ave, Braddon ACT 2612, Australia Canberra , Australia
+61 2 6248 5311
+61 2 6248 5311
Organizer
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Designing Digital Service Transformation September 22 - 23, 2015
