Global Operation Strategy in Financial Services 2015

Deploying a rewarding operations management systemAligning the operations strategy to meet global trendsUnderstand how operations can create value for the customer Making BPM happen by aligning strategic objectivesIdentifying new operational strategies to succeed across emerging marketsCreating change ambassadors to succeed in achieving operational excellenceUsing the latest tools and techniques to boost the operational excellence strategyMeet Industry Peers, COOs, Operations Head and many more Operational Excellence specialists

CONFIRMED SPEAKERS & PANELLISTS:
Abdullah AlEisa, Aytac Ayden, Debashis Sarkar, Mark Hookey,Khalfan Rashid Amour Al Taley, Anand Venkateswaran, Abdul Razaq Abdul Khaleq,Kevin Goodburn,Havana Abid, Krishna Kumar C and many more...

AGENDA HIGHLIGHTS
Day 1
8:00 Registration and Networking
8.45 Welcome Note
9.00 Chairman Opening Remarks
9.15 KEYNOTE: Strategic Change as a Facet in Operational Transformation
9.45 The COO Panel: Aligning the Operation Strategy with Global Trends to Facilitate Growth
10.30 Morning Break and Networking
11.00 Delivering Cultural Change through New Operational Capabilities
11.50 Implementing a Cutting-Edge Outsourcing Strategy
12.30 How a Solid CX Programme Underpinned by Continuous Process Improvement as a part of your Company's DNA Contributes Positively to Operational Excellence?
and much more...