The Future of Utilities Conference 2015

The must-attend event in the industry calendar, this conference will explore Britains electricity, gas, and water industries through innovation, infrastructure, security of supply, asset management, competition and affordability.

Forming the first day of this flagship event is our Customer Operations in Utilities Day. This will provide a forum dedicated to exploring operational service issues across water, electricity and gas industries. Topics include restoring trust, measuring and improving customer experience, delivering a consistent level of service across multiple channels, and fostering better customer relationships through the use of metering.

Speakers:
Matthew Hancock MP,Dan Rogerson MP,Tom Greatrex MP,Dermot Nolan,Cathryn Ross,Keith Anderson,Steve Mogford,Paul Massara,Basil Scarsella and many more...