November 18 - 20, 2014    Sandton , South Africa
Call Centre Excellence 2014 will cover all call centre operations (retail, healthcare, finance, travel, etc) and how to increase production efficiency and improve customer experience.

Featured Speakers :
Jerome Forsyth-Githahu
Head of Call Centre
Protea Hotel

Thomas Ngubane
Head of ECM Direct - Emerging Consumer Markets
Liberty

Rod Jones
Chairman
Independent Contact Centre Consultants Association

Naseema Moorgas
Workforce Optimisation Manager - Customer Services Operations
Eskom

and many more...

Venue

Location: Empire Executive Hotel
Empire Executive Apartments and Hotel offers modern contemporary accommodation next to Sandton City, in the center of Johannesburg’s economic and commercial hub. Whether you’re a corporate guest or a..
Contact 177 Empire Place (Cnr Rivonia Rd) Sandhurst, Sandton , South Africa
+27(011) 911 5000

Organizer

IQPC London
IQPC Ltd, 129 Wilton Road, London SW1V 1JZ
+44 (0) 207 368 9300, 0800 652 2363

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Call Centre Excellence Summit November 18 - 20, 2014