CEM Global Telecoms Summit 2015
January 27 - 28, 2015
london , United Kingdom
Operators cannot have a best-in-class customer experience without having an all-round view of their customers, the CEM debate and discussion continues to rage. Being able to deliver a seamless customer experience in an increasingly joined-up, multi-channel world has become the top priority for operators.
Now the world's premier meeting place for the CEM in telecoms community, CEM Global Summit 2014 will showcase the most comprehensive agenda in the market. Take part in 2 days and 30+ interactive debates, panel discussions, case studies and roundtables to dive deeper into issues such as employee engagement, self-service strategies, social networking and how to build that sought-after 360 degree view of your customers.
New for 2015, ensure you get the most value from the event by choosing from multiple topic streams across the 2 days and creating a conference agenda tailored specifically to your needs.
Don't miss the world-leading CEM in Telecoms event.
EARLY-CONFIRMED SPEAKERS:
Imran Malik
Director Enterprise Service Management
Elena Elizarova
Customer Care Director
Vimpelcom
Mohammed AlShaikh Ali
Director Business Services Support - Customer Care
Mobily
Ahmed Nour
Head of Customer Experience
Vodafone Qatar
Nick Milne
Head of Research Programmes
O2
Henriette Jehnhert
Head of Customer Experience Design Voice and Self-Service
Deutsche Telekom
and many more...
Now the world's premier meeting place for the CEM in telecoms community, CEM Global Summit 2014 will showcase the most comprehensive agenda in the market. Take part in 2 days and 30+ interactive debates, panel discussions, case studies and roundtables to dive deeper into issues such as employee engagement, self-service strategies, social networking and how to build that sought-after 360 degree view of your customers.
New for 2015, ensure you get the most value from the event by choosing from multiple topic streams across the 2 days and creating a conference agenda tailored specifically to your needs.
Don't miss the world-leading CEM in Telecoms event.
EARLY-CONFIRMED SPEAKERS:
Imran Malik
Director Enterprise Service Management
Elena Elizarova
Customer Care Director
Vimpelcom
Mohammed AlShaikh Ali
Director Business Services Support - Customer Care
Mobily
Ahmed Nour
Head of Customer Experience
Vodafone Qatar
Nick Milne
Head of Research Programmes
O2
Henriette Jehnhert
Head of Customer Experience Design Voice and Self-Service
Deutsche Telekom
and many more...
Venue
Location: Park Plaza Victoria London
Contact
239 Vauxhall Bridge Road, SW1V 1EQ Twickenham , United Kingdom
+44 (0) 20 7034 4820
Organizer
Related events
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CEM Global Telecoms Summit January 23 - 26, 2017
CEM Global Telecoms Summit January 27 - 28, 2015