Managing and Measuring Contract Performance 2014

Managing contract performance against quality, cost, scope and timing throughout the life-cycle of the contract

Highlights:
• Learn how Celestica successfully developed a contract management system for global business
• Learn from Cisco Systems how to develop a contract management system aligned with corporate strategy
• Hear how Bell Canada successfully handles complex, multivendor projects
• Discover how CIBC sets the right terms and conditions to police contract performance
• Hear how McCarthy Tétrault LLP uses the Balanced Scorecard to monitor contract performance
• Discover how St. Michael’s Hospital overcomes organizational challenges and procurement issues that lead to contract performance problems
• Learn how Aviva Canada identifi es and controls risks inherent in the contract
• Hear how RBC Financial successfully manages SLAs for SaaS implementation

Participants:
• Join leading contract management executives from these organizations:
• Aviva Canada
• Bell Canada
• Celestica Inc.
• CIBC
• Cisco Systems
• City of Mississauga
• Municipal Property Assessment Corporation
• RBC Financial
• St. Michael's Hospital
• And many others