Advanced Executive Secretary And PAs Training Course 2014

This ILM endorsed Advanced Executive Secretaries And PAs course focuses on equipping you with the necessary professional skills required to do your job effectively, contributing to your own, your boss’s and your organisation’s success. During this course you will work through a series of discussions, demonstrations and case studies that will enhance your learning experience and show in detail how to optimise your ‘best practice’ PA management skills.

Content
The Role Of The Executive Secretary/PA
Leadership And Office Management
Communicating For Results
Interpersonal Relations And Motivation
Effective Presentation on Skills
Managing Work
Problem-Solving And Decision-Making In The Modern Office
Managing Change
Effective Selection And Recruitment Techniques
Managing Conflict