Mastering Business Analysis 2013

Business analysis provides the foundation for almost every kind of business change. Business analysis is investigating the work of the business, and finding both the problems to be corrected and better solutions for the business processes. Business analysis is a combination of modelling, systemic thinking, innovating, communicating, project analysis, persuasion and several other analytical skills.

In short, business analysis is about understanding the real business and providing solutions to make it better.

The business analyst is a modeller and a communicator: Models are used to understand the processes, information and behaviours that make up the business. This understanding is not superficial, but of the real, underlying business policy and the root cause of problems within the business.The analyst must also communicate this understanding clearly so that all stakeholders arrive at the same view of their business.

The analyst is charged with guiding the strategic aspects of the project ensuring that the right problem is being solved, and finding innovative and optimally-beneficial solutions.

Learning Objectives
• Discover real business needs, not just the obvious and talked-about ones.
• Improve your business processes and systems by a combination of process modelling, systems thinking and innovation.
• Define the most beneficial scope for the analysis project.
• Use models to understand and communicate the business processes, and ensure stakeholders also understand.
• Be better at interpersonal communication and convincing people of your systems ideas.
• Think systemically, to find the best way to improve your client’s business.
• Be a better business analyst

Speaker: James Archer