Breaking Down Silos 2012

Participating Organizations
• Appleby College
• Certifi ed General Accountants of Ontario
• CNIB
• eHealth Ontario
• Gibson Kennedy & Company
• Granite Global Solutions
• International Financial Data Services (Canada) Ltd.
• McCarthy Tétrault LLP
• Potentials Realized
• Purolator Courier Ltd.
• Presidents of Enterprising Organizations Inc.
• RBC
• RBC Recruitment & Learning
• University Health Network

Who Should Attend
VPs, Directors & Managers of: HR; Operations; Change Management; Process Improvement; Performance and Quality Improvement; Organizational Development; Strategy and Planning; Internal Consultants

Course Highlights
• Silo-busting strategies
• Confl ict resolution techniques
• Identifying obstacles to team performance and overcoming them
• Ensuring resources are available for common goals
• Characteristics of silo-building managers
• Aligning job roles with organization-wide goals
• Developing reward strategies
• Techniques for eliminating silos in complex companies
• Technology to improve information sharing
• Activities to generate trust between different units