October 15 - 16, 2012    New York NY , USA
At Pivot 2012, you’ll…
• Meet the architects who are developing Social Businesses and the agencies and industry experts who are helping them define new models for consumer engagement.
• Hear about unforeseen hurdles, how they broke through, how they secured buy-in, and how they started to bring together lines of business and functions that did not previously talk to one another.
• Engage with the most creative minds helping Social Businesses connect with connected customers to influence behavior and outcomes.
• Get inside the mind of the connected customer to learn how to influence decisions and become a trusted resource.
• Convert activities and conversations into actionable insights that guide the creation of relevant product and services and inspire creative campaigns.
• Measure the opportunities inherent in emerging and disruptive technologies to improve internal collaboration and customer engagement.
• Define the customer journey pre-, during, and post-commerce to reinforce value, cultivate loyalty and foster advocacy.
• Learn how Social Businesses are not only improving stakeholder engagement, but how marketing, sales, service, product development et al, are adapting, improving efficiencies, and achieving business objectives through new methodologies.
• Learn from the most effective strategies to successfully start the transformation.

Venue

Location: Crowne Plaza Hotel Times Square Manhattan
Great Manhattan meetings start with great Manhattan meeting rooms. Crowne Plaza Times Square offers you a choice of 31 versatile spaces, from New York City banquet halls to board rooms, accommodating..
Contact 1605 Broadway New York , USA
1-212-977-4000

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