SME IT Summit and Expo 2010

The SMEs are looking towards business solutions for faster results and progress. IT enabled environment helps the SMEs in fast and accurate decision-making due to increased mobility. The critical requirements of SMEs are speed of services, access to information, empowering employees in terms of skills and delivering highest quality services at competitive costs. SMEs need IT-based solutions in terms of multi-tasking, expanding customer base, raising productivity, cost controlling, working remotely, fast and accurate decisionmaking and facilitating collaboration. SMEs have various needs in order to function in aggregative manner to reach out for value addition by keeping in mind the variable cost model. IT usage by SMEs raises productivity of the sector in particular and the economy in general. Product leadership, operational excellence and customer relationship, which SMEs look at while using IT based solutions are essential.