Customer Engagement Technology World 2011

For 15 years, Customer Engagement Technology World (CETW), featuring KioskCom and The Digital Signage Show, has delivered strategic, marketing and technical business solutions for organizations focused on enhancing their customer engagement programs through digital media such as kiosks, digital signage, self-service, digital out-of-home/place based media, mobile technologies and other customer-facing technologies.

The KioskCom segment of CETW provides a focused venue to learn about the benefits of using kiosks, self-checkout and other self-service technologies to improve customer engagement, increase revenues and improve operational efficiencies. Consumers continue to show a preference for self-service kiosk activities, which can significantly increase customer loyalty, as well as customer satisfaction. Savvy customers demand a greater range of offerings from self-service technology, enabling them to add a new level of convenience to product ordering and purchasing.