Business Process Modelling, Analysis and Design 2010

This workshop specifically addresses the tactical aspects of process improvement project work.
It is unique in that it is built around a case study developed by the participants in team workshops. Consequently, participants leave with real world knowledge that can be used for accelerating their own projects.

Delegates will learn:

• The importance of properly managing the "people" aspect of process redesign
• Critical Success Factors for process improvement
• Practical process modeling and analysis and design techniques
• How to avoid creeping project scope and analysis paralysis
• The recommended tools currently available
• Tips and Techniques for avoiding common pitfalls in process improvement projects

http://www.irmuk.co.uk/events/5.cfm