October 19 - 20, 2017    San Francisco CA , USA
Today's CX leaders must create experiences that meet or exceed customer expectations to drive profits. To succeed, CX leaders must not just design outstanding experiences, but assemble the right ecosystems to deliver them while simultaneously demonstrating the business value of customer experience as a discipline and leading its adoption across the organization. Forrester’s 2017 Forum showcases Forrester's most recent research to help CX pros plan, design, and manage digital experiences that create business impact.

Venue

Location: San Francisco Marriott Marquis
Meeting Space Highlights * 59 meeting rooms * 117,000 sq ft of total meeting space * Largest meeting room is Yerba Buena Ballroom with maximum meeting space of 41,588 sq ft and maximum..
Contact 55 Fourth St. San Francisco , USA
1-415-896-1600

Organizer

Forrester Research, Inc.
60 Acorn Park Drive Cambridge, MA 02140 United States
+1 617.613.5730