September 13 - 14, 2017    Washington DC , USA
Join us to learn how to overcome the unique obstacles that government agencies face in improving CX and deliver experiences that drive customer compliance and engagement. Topics will include presentations on integrating new platforms like bots and artificial intelligence, creating innovative customer journeys, and creating and nurturing a customer experience drive culture.


Location: The Mayflower Hotel
The Mayflower Hotel is a capital classic freshly rendered, a landmark hotel that brings timeless elegance and contemporary style to its role as a vibrant social hub – a Washington, D.C. original since..
Contact 1127 Connecticut Ave NW , DC 20036 Washington , USA
(202) 347-3000


Forrester Research, Inc.
60 Acorn Park Drive Cambridge, MA 02140 United States
+1 617.613.5730

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