DC Plans Summit 2010
February 22 - 24, 2010
Attend this event to connect with customer self-service champions and discuss best practices, strategies and solutions surrounding:
• Customer Satisfaction Measurement – Understand your
customers’ self-care expectations, assess your performance and develop your organizational response.
• Customer Adoption and Commitment – Ensure the right match between technology options and customer needs.
• Operational Efficiency AND Customer Care Strategy – Balance cost reduction and cost avoidance with new insights from multichannel customer feedback.
• Technology Innovation – Understand the implications
for the industry of the mobile customer on-the-go.
• Customer Satisfaction Measurement – Understand your
customers’ self-care expectations, assess your performance and develop your organizational response.
• Customer Adoption and Commitment – Ensure the right match between technology options and customer needs.
• Operational Efficiency AND Customer Care Strategy – Balance cost reduction and cost avoidance with new insights from multichannel customer feedback.
• Technology Innovation – Understand the implications
for the industry of the mobile customer on-the-go.
Ort
Sorry, this event is quite new so we couldn't find any venue information.
Please check again in the near future.
Please check again in the near future.
Ähnliche Veranstaltungen
DC Plans Summit February 16 - 18, 2011
DC Plans Summit February 22 - 24, 2010