Jahresforum CRM EVU 2014

• Compare different strategies to select, integrate and expand a new CRM platform based on actual case studies to find their own solutions for their business
• Only those who know their customers, can bring customized products on the market! Reduce the risk of your exchange business and residential customers through energy consulting and energy services
• Learn how the successful integration of mobile devices can make your sales and customer service processes more efficient
• Intelligent, value-added analyzes and reports - Define now the foundation for a successful integration of large-scale smart meter data in your CRM processes

Agreed companies:
• LichtBlick AG
• Enervie group
• Stadtwerke Wuppertal
• Stadtwerke Dusseldorf
• Stadtwerke Münster
• Mindline-energy
• Mainova

Invited companies:
• E.DIS AG
• RWE AG Germany
• NEW AG
• a.en energy Olten AG
• Greepeace Energy eG
• Trianel
• E HOW EASY GmbH
• Stadtwerke München GmbH
• Stadtwerke Duisburg AG
• Stadtwerke Dortmund
• Evergreen! energy
• 1-2-3 Energy / PFALZWERKE AG
• Stadtwerke Bielefeld GmbH
• Stadtwerke Hannover AG - Enercity
• Vattenfall Europe
• EnBW AG

Price: Bronze Package Two-day conference: € 2549 + VAT

Speakers: Torsten Niemann - Head of Customer Management Private Clients - ray of hope SE, Sebastian Friedrich - Process Control Customer Service / IT-ordinator - Stadtwerke Münster, Andreas Mucke - Managing Neighborhood Development - Wuppertal Stadtwerke

Time: 9:00 to 17:00