Annual CEE Retail Banking 2012

CEE Retail Banking conference offers an unrivalled opportunity for the entire retail banking sector to meet, learn, network and plan the future direction of CEE‘s dynamic Retail Banking industry. Don’t take your risks and play it safe with us by attending “10th Annual CEE Retail Banking” – the BEST CEE RETAIL BANKING event on the market with successfull history!

Topics to be discussed in depth:

• Latest customer preferences and satisfaction levels across products, channels, and customer interactions
• Building an online banking brand within an established brand
• Harnessing talent outside the organization to drive innovation within
• Adapting an appropriate approach to consumer protection, risk management and compliance
• Social media – its role in changing the landscape of Retail Financial Services
• What new value will the mobile channel create for banks and customers?
• IT solutions that meet customer needs
• Realizing the full potential of CRM: enhancing customer loyalty to generate profits
• Leading practices and the evolving role of the branch channel

The largest CEE Retail Banking Conference
• 180+ c level executives
• 20+ countries taking part
• 15+ case studies

keynote Speakers:
Dinko Lucic,Igor Barat,Andrej Kopilas,Patrick Hauert,Manfred Koller,Oana Ilas,Maris Mancinskis,Jenni Aaserud and many more.